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1. Can I place my
order by telephone to a real person?
Yes, just call TOLL FREE to 1-877-233-SONG.
A "real person" will talk with you! If we are busy taking other
orders, please leave your name and call back number on the message
service with your questions.
We will return your call as quickly as possible.
Tell us when are good times to catch you at the callback number!
Thanks!
2. How long will
it take to receive my order?
Immediately if you down load directly from the web site. All other
orders will be delivered as rapidly as possible! We'll ship ASAP,
but allow
2 weeks - Silver Packages,
2-3 weeks - Gold Packages,
3-4 weeks - Platinum and Diamond Deluxe Packages
3. What if I don't
like the CD? Do you offer a money back guarantee?
Order with confidence! Our Team is professional, experienced
and expertly qualified to compose and produce unforgettable, personalized,
high quality CD gifts. You can download song samples to hear the
styles, tempos, vocal and instrumental interpretations of the various
compositions, and read lyric sheets for all of our songs, with all
the words.
We do our utmost to customize songs to your liking. If our Interview
Questions do not fully satisfy your needs for personalizing a song,
please call us and we will make note of more details for the lyrics.
Once we have your information for an order and financial transactions
are complete, we go into swift production for you. All sales
are final.
We Quality Control the production of all CDs and exclusive gift
framing. Shipping and Handling are processed with a professional
service. However, if a CD is defective or damaged in shipping, return
it to Song Ceremonies and it will be replaced.
4. Can I have you
create a more elaborate orchestration? Perhaps for a choir?
Yes, our Team of talented composers, musicians, arrangers, vocalists
and studio technicians are more than able to create charts, scores,
piano parts, ensemble and choral arrangements for any musical need.
Just call us on our toll free number and we will thoroughly discuss
and estimate costs for your more elaborate projects.
5. How can I send
you the photo for the label?
If you can scan your photo and/or email a photo from your digital
camera, please send it to us via our web site address info@songceremonies.com
in a JPEG format. Include the date of your order, your name, address
and telephone number with the Gift Recipient's name for verification.
If this is not possible for you, send a copy of your photo with
the same verification information to:
Song Ceremonies
1845 Deer Valley Road
Boulder, Co 80305
All photos will be kept on file with your order and not returned.
6. Is my song copyrighted?
Yes, the copyrights are registered with the Library of Congress
and are the property of Song Ceremonies with All Rights Reserved
worldwide. Reproduction, duplication, electronic rights, and all
other publishing formats for lyric and/or composition are protected
and the exclusive privilege of Song Ceremonies.
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